Managed Services

Network Documentation: Allow us to create a set of unified network documents which are specially designed to support the troubleshooting process and satisfy internal or government audits.

Network Design: We design enhancements to your networks based on IEEE standards and industry best of breed practices instead of letting your equipment vendors design your network around the "Features and Benefits of their current product line".

Key Benefits

• Determines where your bottlenecks will occur during your eCommerce Application Rollouts
• Re-Designs your Network to accommodate your eCommerce goals.
• Provides tools to use in the permanent and continuing efforts of keeping your Web-Based Applications humming along and reducing lost revenues due to failed business critical systems

Processes

• Business critical applications on your network are put through a basic or extensive Application Profiling process which will determine what can be expected of them in a real life environment
• Your production network and the network of any web hosting partners are evaluated for their ability to provide the level of service which the Application Profiling process will determine you will require
• An Enhanced Network Design is created to support the new Service Requirements.

What is the duration of the investigation?

Network Information will be collected on a 24x7 basis for the length of the agreed contract. Contracts are available on a monthly, quarterly, bi-annual or yearly basis. The following regular reports will be provided for the duration of the contract on a monthly basis: Weekly report (Mon-Sun) for each monitored circuit Monthly report for each monitored circuit Any additional reports needed outside the agreed contract may be requested at any time at additional cost. Service Initial network baseline report.

During the first month of this contract Altus Solutions Ltd will remotely collect data from each agreed site and produce a network performance report or "baseline" giving details of the: Utilisation * Errors * Broadcasts * Top x Talkers * Top x Protocols Monthly or Quarterly reports per site commencing in Month 4 Once per month or quarter of this contract Altus Solutions Ltd will remotely collect data from each agreed site and produce a network performance report or "baseline" giving details of the: Utilisation * Errors * Broadcasts * Top x Talkers * Top x Protocols.

Consultancy Call Out

Altus Solutions Ltd consultants can be made available to the client for on-site support subject to availability.